Methodology
Mission Statement : Our onsite infrastructure services provide quick and significant benefits to our clients. Some of the benefits that our clients have realized are as follows:
- High quality services
- Well-established processes for Metrics capturing and reporting
- Continuous improvement programs to implement best practices in IT infrastructure management
- Cost savings through onsite support model
- 24 X 7 service availability cost-effectively through "round-the-clock" approach
- Freeing-up of client resources to focus on more complex and critical tasks
We allow our clients the flexibility to choose from different delivery models to match the client's business needs. Our delivery models are tailored based on factors such as expected levels of service, business criticality of the infrastructure to be managed, and scale of the engagement. We can provide services utilizing any or a combination of the below models:
- Onsite
- Maximum cost savings while simultaneously providing high quality services
- Our resources will be deployed onsite and will have end-to-end responsibility for delivering committed services
- Pure onsite
- Can be used for mission-critical systems.
- All our resources will be deployed onsite and deliver services
Our team of highly skilled professionals work round-the-clock to assure the timely delivery of your applications.
We provide solutions that match your budget and schedule so that you cut time to market. Dozens of satisfied clients have come to trust and depend on ITsoft to deliver the solutions they need to move their business ahead with confidence.
Microsoft Solutions Framework
The challenge for any business is consistently delivering high-quality technology solutions on time and on budget. The Microsoft Solutions Framework (MSF) provides people and processes the guidance to help teams and organizations become more successful in delivering business-driven technology solutions to their customers. The MSF is an intentional and disciplined approach to technology projects based on a definite set of principles, guidelines, models, disciplines, concepts and proven practices from Microsoft. The MSF version 3.0 updates the team and process models, introduces three new disciplines (Project Management, Risk Management, and Readiness Management), provides new whitepapers (obtainable online), a new course (1846A: MSF Essentials), public and private MSF newsgroups, and a suite of templates. Moreover, better consolidation with the Microsoft Operations Framework (MOF) and industry project management standards plus a new MSF Practitioner Program strengthen Microsoft’s proven practices for delivering innovative technology solutions.